How to Organize the E-mail Glut
Monday, August 13th, 2007You can’t always make snap decisions about keeping or discarding emails, but can organize what to look at and when, keeping your main email box clear. Within your e-mail and personal information management software product, such as “Outlook,” try this approach:
1. Create a minimal number of folders within the email database: Get Back To Them, Training & Development, Contacts’ Changes, Computer Corrections, Order Receipts. These should pretty well encompass what you’ll receive by email. Get Back to Them should be your highest priority folder. The next three will likely require action within a limited time period, so check it regularly. Order Receipts is to file your copy of anything ordered online. Keep your main email area as clear as possible. Refrain from creating any additional side files unless they’re temporary.
2. Decide when and how often you’ll check your emails. Control it – don’t let it control you.
3. If you’re experiencing information overload, let clients (and friends and family) know you review your emails on certain days, so they’ll be prompted to use the phone if they need you for something more urgently.
4. Be sure and tell anyone making appointments with you that these are best set or confirmed by phone, as not all emails get through and you would not want to miss their communication.
5. Ask associates to use descriptive subject lines that prompt you to view their more important items first.
6. When you’re reviewing your email, only open those you have time for and that appear from the subject line to be most important. Move other emails to their designated folders to review at the end of the day or next day. We can be too easily distracted by taking action on something new when we’re supposed to be completing something we’ve already begun.” The key is to be disciplined in sticking to the system once you’ve created it.
What are your ideas for managing your emails?











